To return an item, simply email us via the Contact page. Include the product name, date of purchase, and reason for return. We will respond to your email with the Required Return Authorization Number and the “Return To” address.
All returns are subject to inspection. Any returns unsuitable for resale will not be accepted. Any item over 60 days from date of purchase is non-returnable. Special Order items are not returnable. All shipping fees for returned items are the responsibility of the customer. We will replace or repair defective items based on manufacturer’s policy.
Returns within 30 Days Qualified returns of 30 Days or less from date of purchase must be in original packaging and be in re-sellable condition.
Returns within 60 Days Qualified returns from 31 to 60 Days from date of purchase are subject to a 15% restocking fee to cover our administrative costs, and must be in original packaging in re-sellable condition. Orders that are refused or returned without prior approval of Live Young Naturals – lynaturals.com and without a return authorization number will not be issued any credit. If you submit your order to Live Young Naturals – lynaturals.com you agree to be bound by the terms of this return policy.
Order Cancellation Policy Any order canceled prior to shipping will incur a 10% order cancellation fee. Orders that have already shipped fall under the Return Policy above.